Frequently asked questions
We want you to be completely satisfied with your purchase. 1 If you are not happy with your order, please contact us within 14 days of receiving your items 2 to arrange a return or exchange, provided the products are unused and in their original packaging. Please see our full returns policy for more details.
Yes, all our vape products are fully compliant with the latest UK regulations, including the Tobacco and Related Products Regulations 2016 (TRPR). This includes maximum e-liquid bottle sizes and nicotine strengths.
Yes, all our vape products are fully compliant with the latest UK regulations, including the Tobacco and Related Products Regulations 2016 (TRPR). This includes maximum e-liquid bottle sizes and nicotine strengths.
We offer fast and reliable shipping across the UK. Delivery times may vary depending on your location. Please visit our dedicated shipping page for detailed information on delivery options and costs.
We want you to be completely satisfied with your purchase. 1 If you are not happy with your order, please contact us within 14 days of receiving your items 2 to arrange a return or exchange, provided the products are unused and in their original packaging. Please see our full returns policy for more details.
You can contact our customer support team via email at [insert your customer support email address here] or through the contact form on our website. We aim to respond to all inquiries within 24 hours during business days.